Legal & Policies
Terms, privacy, trademark, and compliance for My Mental Health University®, written to protect our learners, our clinicians, and the integrity of the work.
Terms & Conditions
Effective January 1, 2026. Welcome to My Mental Health University®. These Terms & Conditions govern your use of our website, courses, digital materials, and affiliate programs. By accessing our site or purchasing any products, you agree to these terms in full.
Intellectual Property
All course materials, videos, worksheets, and written content are the intellectual property of My Mental Health University® and may not be copied, distributed, or resold without written permission.
Course Access
Access to purchased or registered courses is provided solely to the purchaser. Sharing login credentials or redistributing course materials is strictly prohibited.
Professional Use
My Mental Health University® trainings and resources are designed for educational purposes only and do not replace clinical supervision, therapy, or legal consultation. Users are responsible for compliance with licensure and ethical standards in their jurisdiction.
Limitation of Liability
To the maximum extent permitted by law, My Mental Health University® disclaims all warranties and shall not be liable for damages arising from the use of our website or services.
Governing Law
These Terms are governed by the laws of the State of Maryland, United States.
For refund terms, see the Refund Policy section below.
Privacy Policy
Effective January 1, 2026 · Last Updated: September 19, 2026.
1. Overview
My Mental Health University® ("we," "our," or "us") is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your information when you visit our website, enroll in continuing education (CE) or clinical training courses, download materials, subscribe to communications, or participate in our affiliate or certification programs.
By accessing our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect and process the following categories of information:
- Personal Identifiers: Name, email address, mailing address, and phone number.
- Professional Data: License number, professional title, field of practice, and state(s) of licensure.
- Payment Information: Billing details processed securely through third-party providers such as Stripe or PayPal. We do not store your full credit card information.
- Technical Information: IP address, browser type, device identifiers, operating system, and usage data collected via cookies or analytics tools.
- Educational Data: Course enrollment, progress, completion records, feedback forms, and certificate issuance.
- Affiliate Tracking Data: Referral codes, clicks, and commission attribution information related to marketing programs.
3. How We Use Your Information
We use your information to:
- Deliver and manage CE courses, certifications, and digital content.
- Process payments and provide transaction confirmations.
- Communicate with you regarding courses, updates, and opportunities.
- Verify CE credit eligibility and share completion data with accrediting bodies such as NBCC.
- Manage affiliate relationships and track referrals.
- Improve our website performance, content quality, and user experience.
- Comply with legal, tax, and professional recordkeeping obligations.
4. Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and login sessions, track analytics for site optimization, and enable affiliate tracking and promotional content. You can manage cookie preferences within your browser settings. Disabling certain cookies may affect website functionality. We comply with applicable privacy and cookie laws, including U.S. and international data protection standards.
5. Information Sharing
We do not sell your personal information. We may share limited data only with:
- Accrediting Bodies (e.g., NBCC) to verify CE compliance.
- Third-Party Service Providers that process payments, manage email communications, or host online courses.
- Legal Authorities if required by law, court order, or regulatory compliance.
- Affiliate Partners for commission tracking in aggregate or anonymized form only.
All vendors and partners are required to maintain data confidentiality and security consistent with applicable laws.
6. Data Security and Retention
We use industry-standard administrative, physical, and technical safeguards to protect your data. While no system is completely secure, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure. Your data may be stored securely on servers located in the United States using encrypted and access-controlled systems. Information is retained only as long as necessary to meet legal, educational, and operational requirements.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights under state, federal, or international law to access, correct, or delete your personal information; opt out of marketing communications; request a copy of your data in a portable format; or restrict or object to certain types of data processing.
In compliance with U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar state regulations, you may exercise these rights by emailing us at hello@mymhuniversity.com. We will verify and respond to requests in accordance with applicable legal timelines.
8. Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect or maintain personal information from anyone under 18. If such data is inadvertently collected, it will be deleted promptly upon discovery.
9. International Users
If you access our services from outside the United States, please note that your information will be processed in the U.S., which may have different data protection laws than your home country. By using our services, you consent to this transfer and processing.
10. Policy Updates
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The revised version will include an updated "Last Updated" date. Continued use of our services after any update constitutes your acceptance of the revised policy.
GDPR Addendum
Effective January 1, 2026 · Last Updated: September 19, 2026. This GDPR Addendum applies to individuals located in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland.
Data Controller
My Mental Health University® ("MyMHU®") acts as the data controller for personal information collected through our website and online learning systems.
Lawful Basis for Processing
We process your information based on one or more of the following lawful grounds under the GDPR:
- Your consent (e.g., subscribing or enrolling in courses)
- Contractual necessity (e.g., providing CE or educational services)
- Legal obligations (e.g., recordkeeping for CE compliance)
- Legitimate interests (e.g., improving operations or security)
Your Rights Under GDPR
- Access, correction, deletion, or restriction of your personal data
- Data portability (to receive your data in a machine-readable format)
- Withdrawal of consent without affecting prior lawful processing
- Lodging a complaint with your local Data Protection Authority
To exercise your rights, contact hello@mymhuniversity.com with "GDPR Request" in the subject line.
Data Transfers
By using MyMHU®'s services, you consent to the transfer of your data to the United States, which may not offer the same level of protection as your home country. We use reasonable safeguards such as standard contractual clauses to protect your information.
EEA, UK & Swiss Consumer Refund Rights
Important: Our digital courses and credentials are available to customers internationally. Physical books currently ship to U.S. addresses only.
Customers located in the EEA, the United Kingdom, or Switzerland keep all rights provided by their local consumer protection laws, including the 14-day right of withdrawal for distance contracts where it applies. Where those rights apply, they take priority over our standard "all sales are final" policy, and any refund owed will be issued within 14 days of the withdrawal request.
To request a withdrawal, contact hello@mymhuniversity.com with the subject line "EEA/UK Withdrawal Request" within 14 days of purchase.
Trademark & Copyright
Trademarks & Copyright. My Mental Health University® is a federally registered trademark of Olivia L. Baylor, LCPC, registered with the United States Patent and Trademark Office (U.S. Reg. No. 8,218,596). Certified Pre-Marital Specialist™ (CPMS™) and The Before I Do Method™ are marks associated with My Mental Health University®, and both are pending registration. All content, course materials, and proprietary frameworks are © Olivia L. Baylor / My Mental Health University®. All rights reserved. Unauthorized use, reproduction, or distribution is prohibited.
Use of any My Mental Health University® mark, framework, or credential language, including CPMS™, Certified Pre-Marital Specialist™, or The Before I Do Method™, requires written permission. For licensing, media, or press inquiries, contact hello@mymhuniversity.com.
NBCC Compliance Notice
My Mental Health University® has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7739. Programs that do not qualify for NBCC credit are clearly identified. My Mental Health University® is solely responsible for all aspects of the programs.
CE credit availability is stated on each individual course listing. Programs marketed as "CE credit eligible through an Approved Continuing Education Provider (ACEP #7739)" have been reviewed for content, learning objectives, and instructor qualifications consistent with NBCC standards. Non-CE trainings are labeled as such.
Accessibility Statement
Effective January 1, 2026. My Mental Health University® is committed to ensuring that its website and online courses are accessible to all users, including individuals with disabilities.
We strive to comply with WCAG 2.1 AA standards and continuously improve the accessibility of our digital content.
If you experience any difficulty accessing content, please contact us at hello@mymhuniversity.com with "Accessibility Request" in the subject line. We will make reasonable accommodations to provide equivalent access to requested materials.
Disclaimer
Effective January 1, 2026. All content provided by My Mental Health University® is intended for educational and professional development purposes only.
The information and materials offered through our website and courses do not constitute therapy, supervision, or legal advice. Participants are responsible for applying training information ethically and within the scope of their professional competence.
My Mental Health University® and its affiliates assume no responsibility for the misuse or misinterpretation of educational materials.
Affiliate Disclosure
Effective January 1, 2026. My Mental Health University® participates in affiliate marketing programs designed to compensate partners who refer users to our products or courses.
This means we may earn commissions from qualifying purchases made through affiliate links, at no additional cost to you.
Affiliate relationships do not influence course content, recommendations, or CE standards. We maintain transparency in all financial affiliations and only partner with organizations aligned with our professional ethics.
Refund Policy
International customers: Our digital courses and credentials are available internationally, and physical books ship to U.S. addresses only. Customers in the EEA, the United Kingdom, or Switzerland keep all rights under their local consumer protection laws. See the GDPR Addendum for details.
Effective January 1, 2026 · Last Updated: September 19, 2026. Due to the digital nature of CE materials, all sales are final unless otherwise stated in writing.
Refund requests will not be honored once course access has been granted. If you have not yet accessed a course, you may request a refund by emailing us within 7 days of purchase. Product-specific refund terms apply to The Before I Do Method™ books, speaking engagements, and CPMS™ enrollment; see product pages for details.
For questions about a specific purchase, contact hello@mymhuniversity.com with your order number and we will respond within five business days. The full Refund Policy lives at mymhuniversity.com/refund-policy.
Questions about these policies?
For legal, privacy, GDPR, accessibility, or trademark inquiries, write to us directly. We respond within five business days.
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